6/15/2017 12:00 AM
1:00pm - 2:15pm | Del Mar

Knowledge & Skills

What About Love? Reinvigorating the 7 Essentials of Encourage the Heart to Engage Higher Performance

Session Description:
Let’s talk about Love. At the Northern Alberta Institute of Technology (NAIT), people matter.

Come learn what one of Canada’s leading polytechnics has been doing to help clients integrate the Encourage the Heart actions of setting Clear Standards, Expecting the Best, Paying Attention, Personalizing Recognition, Telling the Story, Celebrating Together, and Setting the Example.

At NAIT, The Leadership Challenge is our core leadership development tool. We run the Leadership Challenge throughout the school year and have trained over 200 staff members and conducted upwards of 100 LPI’s. The Leadership Challenge is integrated into our four leadership development streams of Leading Self, Leading Others, Leading the Team, and Leading the Business.

In reviewing our NAIT-wide LPI scores, we found that we could be doing better. We know that Encouraging the Heart increases performance, builds resiliency, and improves our health. One way we thought we could increase our scores was to deliver the Encourage the Heart workshop to our staff members. In preparing the workshop, we incorporated Chapman’s work on the 5 Languages of Appreciation in the Workplace and linked them to both the LPI behaviors and the seven essentials of Encourage the Heart.

The impact of this workshop has been significant. Participants reported that they finally understood the importance of not only Encouraging the Heart but also how to do it effectively. Learning that we all speak a different love language has led to stronger relationships both at home and work.
"The Leadership Challenge Forum is a transformational leadership experience. I appreciate the opportunity to learn from leadership scholars and experts coupled with the opportunity to network with colleagues."
- Ron Siers, Department Chair, Department of Education Specialties at Salisbury University

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